Effective Date: September 13, 2026
Your privacy is important to us. This Privacy Policy explains what information CatOS collects, how it is used, how it is protected, and the choices available to you. Advertising features described below apply only in app versions where advertising is enabled.
Information We Collect
Account Information
When you create an account, we may collect your email address, account identifier, and authentication information.
Cat Profile Information
You may provide a cat’s name, age, sex, breed, weight, personality information, habits, mood logs, wellness notes, and other information you voluntarily enter.
Photos and Videos
You may upload photos or videos for AI Breed Detection, Behavior Analysis, and other supported features. Uploads are processed to provide the feature you request.
App Usage Information
We may collect limited technical information such as device type, operating system version, crash reports, diagnostics, and performance information.
How We Use Your Information
- Create and manage your account
- Store cat profiles
- Provide AI-powered features
- Generate personalized insights
- Maintain activity history
- Improve app performance
- Respond to support requests
- Maintain security
We do not sell your personal information.
AI Features and OpenAI
When you use an AI feature, CatOS sends the relevant input to OpenAI through our backend. This can include the photo selected for breed detection, your AI Cat Coach messages and conversation context, and cat profile or care information used to personalize a response. OpenAI processes that information to generate the analysis or response. These features require sharing the relevant input with that service provider.
AI-generated information is informational only, may not always be accurate, and should not replace professional veterinary advice.
Purchases and Subscriptions
CatOS offers free and paid CatDNA+ subscription tiers (Plus, Pro, Elite). On iOS, Apple processes in-app purchases and RevenueCat verifies subscriptions. CatOS and RevenueCat use your app account identifier and purchase information to restore and maintain access. CatOS stores subscription status, but does not receive your full payment card details. Manage or cancel an Apple subscription through Account Settings → Manage Subscription. Where web billing is available, Stripe processes those payments separately.
Data Storage and Photo Links
CatOS uses Supabase for account authentication, database records, and photo storage. Account records use access controls. Saved cat profile photos currently use public image links: anyone with the link can view that photo without signing in. Upload only photos you are comfortable sharing this way. Authentication sessions use tokens stored on your device to keep you signed in.
Google AdMob and Advertising Choices
When advertising is enabled, Free and Plus plans may show Google AdMob banners on the dashboard. Pro and Elite plans are ad-free. CatOS requests non-personalized ads and uses Google’s consent forms before requesting ads where required. Google may process IP addresses (which can indicate approximate location), device identifiers, ad interactions, crash logs, and performance information to deliver and measure ads and prevent fraud. Access to Apple’s advertising identifier requires your tracking permission. CatOS does not send your account email, cat photos, care records, or AI conversations to Google as ad targeting data. You can revisit available consent choices in Account Settings → Ad Privacy Choices and manage tracking permission in device Settings.
Non-personalized ads still involve data processing. Declining optional advertising consent or tracking permission does not prevent you from using CatOS’s core features.
Read how Google uses information for advertising and Google’s Privacy Policy.
Your Choices
You may update account information, edit or delete cat information, contact us regarding privacy questions, and request account deletion.
Data Retention and Account Deletion
We retain account data while you use CatOS. Account Settings → Delete Account removes your CatOS account, cat profiles, stored profile photos, and associated care records from our active service. Some usage totals are retained without your account identifier. Service providers may retain records under their own retention policies; deleting your CatOS account does not delete Apple purchase records or cancel an Apple subscription. Cancel a subscription through Apple separately.
See our Account Deletion page for instructions.
Children’s Privacy
CatOS is not directed toward children under 13, and we do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy periodically. The Effective Date indicates the latest revision.
Contact Us
Privacy: privacy@thecatos.app
Support: support@thecatos.app
Security: security@thecatos.app